You've hesitated to implement new workforce management software solutions because you've been burned in the past. You were promised slam-dunks that turned into long, drawn-out and frustrating implementations.
Backed by 30 years of experience, we understand how to work with our partners to have a successful implementation where multiple systems are involved.
We respect your time. Here are the steps we've learned that lead to a successful implementation. And they will all be conducted remotely!
When we receive your order, an IDI Implementation Specialist will be assigned and will meet internally with your IDI Technical Sales Consultant to review what was sold.
Your Implementation Specialist will reach out to schedule an intro call to review timeline and expectations with you and any vendor partners that are involved. NOTE: IDI engages at the most advantageous point in your implementation cycle if you are also implementing other HCM systems.
We will create a Technical Design Document that clearly and concisely states what our solution will provide. You’ll have the opportunity to give feedback and ask questions.
This includes development, configuration and internal testing of your solution(s). Based on the complexity and number of data flows involved, this phase usually takes us 15 to 25 business days.
While we are working on your configuration, we ask that you work on your internal test plan. Your Implementation Specialist will provide you with details on how to create a test plan. This ensures you’re ready to begin testing as soon as we make the solution available to you.
Your Implementation Specialist will take users at your company through a remote session and show you how to run and maintain your solution.
You will execute your test plan as you parallel test with your existing process (recommend 1 to 2 payrolls). At the end of your testing, we’ll ask you to confirm your results are as expected.
Once testing is complete, your IDI Implementation Specialist will then transition you to ongoing support. You will be provided contact information for our Technical Support Team, and your IDI Account Manager will follow up with you approximately 30-60 days later.
You don't have to live with the status quo of inefficient processes and the fear of audits and lawsuits.
Building in-house solutions or hiring a custom developer are costly options that can't be supported long-term.
Let us do what we do best: implement and support solutions with our proven process that will give you a better bottom line and help you grow your business.
"I just finished my second payroll after getting my IDI solution and the data came in correct. It was a smooth process with no issues. I was also exceptionally pleased with my IDI Implementation Specialist. She was very helpful!"
"It has been great to work with our IDI Implementation Specialist. His patience was appreciated while we worked things out both with our payroll vendor and our internal entities. He was also willing to go the extra mile for us. His hard work and dedication to customer satisfaction are very commendable!"
"I can’t thank you enough for this solution! I’ve already done some minimal testing and it seems to be working quite well. I’m very excited to run our next payroll and see how it works in the real world. Thank you for your time in understanding my issues and taking it to complete resolution and all within a reasonable timeframe."